Online Services
Signing up for online services
-Signing up for the first time?
-Already signed up, but no password?
Getting a password reminder
Changing my password
Changing my e-mail address
Changing my preferred store location
Changing my profile information
Deleting my profile information
Technical Support
Using drop-down menus
Enabling cookies
General troubleshooting tips
Using pop-up blockers
Searching recipes
Search tips
Disabling & removing pop-up software
Using Adobe© Acrobat© Reader
Contact Us
How to use the Store Customer Survey
Searching on HEB.com
Searching the food dictionary
Searching the entire website |
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General Troubleshooting Tips
If you experience problems during your visit to the H-E-B site, please refer to these general troubleshooting tips.
The H-E-B site takes advantage of the latest Web technologies, such as DHTML and Flash. Users who do not have a Javascript-enabled browser, have Javascript disabled or are using a third-party application that interferes with Javascript, such as pop-up window blocker or an ad blocker, will experience difficulty viewing some pages on the H-E-B site. To use the site to its fullest potential, you should temporarily disable these applications and refresh your browser.
For optimal use of this website, H-E-B recommends the following compatible operating systems:
PC users: Microsoft® Windows® (XP, 2000, Me, NT,
98SE, 98)
Mac users: Mac OS X
For optimal viewing results at this website, H-E-B strongly recommends the following browsers:
PC users: For optimal viewing results, H-E-B strongly recommends
viewing this site through Internet
Explorer v6, Netscape
Navigator v7.0 or AOL
9.0.
Mac users: For optimal viewing results, H-E-B strongly recommends
viewing this site through Internet
Explorer v5.2.3, Netscape
Navigator v7.0 or AOL
9.0.
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H-E-B
